Battle of the incompetent customer services

The jury is out over whether Virgin Media or 3 takes the crown. My Virgin Media saga is frustrated the hell out of me. Yet tonight’s hour-plus conversation with 3 was equally banal: my trying to cancel a contract that I actually cancelled three months ago. Only they’ve decided to continue billing me on a monthly basis ever since.

It’s tough to decide on a winner, but they’re both losers in my eyes.


Leave a Reply