FreshBooks invoice management: it’s lovely
It’s a fully online mechanism for invoicing. I enrolled a few days ago, and so far, I love it.
It allows me to manage invoicing for up to three clients for free, or upgrade to manage up to 25 clients for $19.99 per month. There are levels after that (up to 5,000 clients), but I’m not quite there yet.
I can create all of my invoices—fully branded with my company logo—within the interface, log and track payments against each one, and easily see which invoices haven’t been paid; and it’s all supported by email notifications, with password protection for invoices where I deem it appropriate.
So when I need to raise an invoice, instead of sending an email with an attached Word document, the system now triggers an email containing a link (password protected or otherwise) to the invoice.
All in all, it’s a pleasing experience to create and send an invoice, and all of the calculations for VAT and the like are sorted for you.
It also manages time-tracking and expenses, but I’ve not got into that just yet.
Even though I’m signed up to the free package, I received a call from John in the support team a couple of days later, who talked me through a couple of the features I wasn’t so familiar with, and educated me on how to upload historic invoices and payments without the associated notifications being sent. Lovely to get the one-to-one treatment when so much of the internet is commoditised at the detriment of service.