iTunes cannot read the contents of your iPhone [solved]

I received the above message (without the [solved], funnily enough) this evening when plugging my iPhone into my laptop.  I think I may have disconnected mid-sync. last time I connected the two, so my bad.

I was worried.  So I did some research.  And I solved the problem thus:

Bob was indeed my uncle and the job was a goodun.  This was the main source of my research.  Thank you.

By Dan on 22 June, 2010 · Posted in General, Life, Tech stuff

215 Comments | Post Comment

rpn says:

Thanks a whole lot man, this worked on my iPhone 4
!

Posted on June 24th, 2010

Ryan says:

Thanks for the tip. ON Iphone 4, the file was entitled iTunesCDB. Removing that fixed my shit.

Posted on June 25th, 2010

chris says:

hey – this worked great (Ryan’s version) but all my music is missing now! Any tips for that?

Posted on July 12th, 2010

Dan says:

It blanks out your iPhone database but you can restore it by re-sync-ing to iTunes.

Posted on July 12th, 2010

cheerios says:

omggggg thankkkkk you iphone 4 works now.. just lost music only atleast all my apps and everything else remained wowwwwwwwww

Posted on September 3rd, 2010

raja says:

Perfect!!! Worked like a charm on my 3gs 4.0.1
Thanks a lot dude.

Posted on September 8th, 2010

Usama says:

WOW>> I REALLY WORKED WITH ME. I was trying to restore it and was getting an error, and now i am DONE. Thanks so much.

Posted on September 18th, 2010

Immy says:

Brilliant….works perfectly and didn’t lose anything part from my music. Not a major issue – its better than losing my contacts.

thanks all

Posted on September 22nd, 2010

Steve P says:

I got this error message too.

Since the phone works perfectly, it is apparent that some tiny database item somewhere got corrupted.

So I started CopyTrans (the free version), which unlike Itunes can see the phone fine, did some trivial config change (deleted one song), saved the changes to the phone, and after that Itunes is OK.

Posted on October 3rd, 2010

Alfonso says:

I cannot erase it, I can see iTunesDB but whenever I highlight it my delete option is not highlighted, any help ?

Posted on October 20th, 2010

Rob says:

THANKS SO MUCH. This worked and I thank you. Having a message saying I should restore my iPhone to factory settings is NEVER fun. Thanks again!!

Phone used: iPhone 4

Posted on November 3rd, 2010

Anil says:

It only worked for me after deleting 3 more files named iTunesControl, iTunesCDB, iTunesPrefs. They reside in the same folder(iTunes_Control\)

Thanks a ton for the tip :)

Posted on November 16th, 2010

joe says:

wonderful man……..great job

Posted on November 21st, 2010

CeSinge says:

Thank you so much, Steve P. “So I started CopyTrans (the free version)…” (see above).

For a non JB phone, this is a clean working solution. Stupid iTunes!

Posted on November 23rd, 2010

DK says:

thanks a bunch!

Posted on November 29th, 2010

Scott says:

just has this problem with my iPhone 4… tried a tried I found on another forum. use copytransmanager to make a small change to your iPhone library (eg delete one song), make sure you sync the library successfully and then gracefully eject the iPhone. it now mounts fine in iBloat.

Posted on December 9th, 2010

peishan says:

I’ve tried your way to find itunedb but just couldn’t find any. i’ve just bought my iphone4 version 4.2.1. tried connecting to itunes but it just couldn’t read my content..please help me i don’t wish to delete any application or contacts away..thanks

Posted on December 21st, 2010

T says:

WORKED!! I have to admit I was so nervous about trying it,
but it worked and in less than 45 seconds I was up and running.
Thanks!!!!!!!!!

Posted on December 22nd, 2010

Eunice says:

Thank you very very much… it worked for my iphone 4!!! remove the iTunesCDB and it works for me… thank you! :)

Posted on January 14th, 2011

Zeee says:

Great work… did it… but now I am missing my music files… But is there a way to restore the files or delete them from the iphone, cos even if I cant see them on the iphone, they are taking up space…???

Posted on January 16th, 2011

Edward says:

THHANK YOUUUUU!!!

Posted on January 22nd, 2011

maraluksina says:

Thank you very very much… You are genius! Great job!

Posted on January 23rd, 2011

Zane says:

I have the same problem as “peishan” I have a new iPhone4 and I can’t seem to find the file after using the program. Searching the name doesn’t work and looking through the folders I can’t seem to find it either. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted on January 26th, 2011

Zane says:

PEISHANE I may have figured it out, go under the bottom folder, select the music folder, delete the DB file type right at the first by ruight clicking and hitting delete then go to the other folder thats at the bottom when not in the music one and click tell you find one with a DB in it too and delete it as well. I didnt even lose my music

Posted on January 26th, 2011

vee says:

my iphone4 is not jailbroken, so once i find itunesdb in funbox i cant delete it!!

is this a retarded question – but how do i get this file deleted without jailbreaking my phone

Posted on January 26th, 2011

zane says:

My Iphone 4 is not jail broken either and it worked for me…ONCE….now I follow the same procedure, becuz I am having the same problem, and now it doesn’t help…Quite frankly I am sick and tired of Apple making such shitty software and every other company making extremely easy to use, non-disfunctional software and hardware. Now that this doesn’t work anymore I don’t know what to do….Anyone else have any suggestions??????????????????????????? Looks like I’m going to have to spend an hour on the phone tomorrow with Apple

Posted on February 7th, 2011

Koby says:

3GS with 4.2.1 jailbroken
Works! Great and thanks!

Posted on February 8th, 2011

abed says:

Thx dude ur the man :D

Posted on February 10th, 2011

Arvin says:

Worked! Thanks!!!!

3GS 4.1 Jailbroken

Posted on February 14th, 2011

foobar says:

Thanks! Worked on an Iphone 2G OS v3.0.3.

Posted on February 19th, 2011

TB says:

Success with my new iPhone 4 from Verizon! I had the same problem. Downlaoded i-funbox but couldn’t delete iTunesDB found in search. Followed Zane’s post and deleted the two files he mentions from their location. Worked like a charm. Just synced my phone to itunes without problems. See Zane’s post “Zane on January 26th, 2011 05:10″. To clarify, the two folders he’s referring to are: Raw File System\iTunes_Control\Music, and Raw File System\iTunes_Control\iTunes.

Posted on February 19th, 2011

Daya says:

Additional tip to the above, cos i deleted my iTunesDB and it was not worked until i removed iTunesCDB.

var/mobile/itunes_control/itunes -> find and delete

iTunesCDB
iTunesDB

Cheers,

Posted on February 23rd, 2011

Brock says:

Amazing, i was sooo annoyed when i got that message tried this and it worked on my ipod touch 4th gen. thanks so much. :)

Posted on February 24th, 2011

Angel says:

Hey !. The solution with the free copytrans manager works incredibly well !!. I have the latest IPHONE 4 4.2.1 version and the 10.1.0.56 i-tunes version. It solved the problem in seconds.
Just open the copytrans manager free version, delete just only 1 song from the IPHONE music library (anyone, you may replace it later), update the change, and then eject the Iphone. (EJECTING IT IS VERY IMPORTANT after updating!)
For getting the free copytrans manager go to their site:http://www.copytrans.net/copytransmanager.php
and download it. The download brings also a group of programs but in which copytrans manager is free. It then is very easy to use.
This solution is light years better than deleting database info files because you do not need to reinstal all the music !
Angel, from Madrid, Spain

Posted on February 27th, 2011

Aditya Moghe says:

100% success..
Amazingly worked on iPhone 3GS 4.2.1

Little trouble finding the file though, but eventually got it.
In case anybody gets stuck, right click on your iPhone name located in the list on the right and click search. Then type in the file name.

If still confused, go through this path:
raw…./user/media/iTunes_Control/iTunes/

Thanks again. :)

Posted on February 28th, 2011

Willow says:

Thank you soooo much for sharing this info! I used Cyberduck & SSH to delete the file, but the result was the same. All fixed up!

Posted on February 28th, 2011

Gazra says:

Ok i sceptical but this worked 100% a little bummed about msic going but thanks a over night sync will sort that.

THANK YOU SO MUCH!

Posted on March 2nd, 2011

Ivanru says:

Awesome, thanks it worked. I had an additional problem that I some how was able to fix. I wish I could mention it here, but I am still not exactly sure how I got it work, it was quite strange. That tool was wonderful.
-Thx

Posted on March 2nd, 2011

bingboots says:

I have an unjailbroken iPhone 4 that would get this error when I tried to restore to a backup. I didn’t see iTunesCDB like some of the other iP4 users but deleting iTunesDB, prefs and Control solved it. Thanks so much

Posted on March 4th, 2011

Lau says:

I love you :D thanks a lot, I was loosing my mind
I also had to delete iTunesControl, iTunesCDB, iTunesPrefs

Posted on March 6th, 2011

el says:

cheers! this worked for my Iphone 4, it came up after connecting an Ipod to my pc for the first time.. annoying!! and the ipod wasn’t even mine I was uploading music for someone!

Posted on March 7th, 2011

Jonnym says:

This worked for my iphone4… deleted iTunesCDB and iTunesDB. Wiped music, but that’s a lot better than having to start from scratch on apps and all.

Posted on March 10th, 2011

Ahmed says:

thx man !

Posted on March 11th, 2011

texasjrk says:

AWESOME! It worked. I have run into this issue before and just always reformatted but this is SO much better! Thanks :)

Posted on March 12th, 2011

Vin says:

Thanks man!! I had the same problem with my iphone 4 and it worked like a gun !!

Posted on March 18th, 2011

EW says:

Dude, you rock! This fix worked brilliantly, thank you SO much! Even Apple were saying i would have to restore which would mean losing everything since my last back up. Thanks a million. Really helpful and I’m so grateful!

Posted on March 19th, 2011

Toby says:

Hooray! I’ve been having this problem for MONTHS. You rule… Bookmarking this page!

Posted on March 20th, 2011

Fausto says:

woah thanks man this worked perfectly

Posted on March 29th, 2011

Anon says:

Thanks very much saved me a whack of nerves and gray hair

Posted on March 29th, 2011

Anon says:

iPhone 3GS, latest iOS, latest iTunes

Doesn’t work for me un-for-tun@ely.

Posted on March 30th, 2011

xchan says:

haha!, tnx bro..

Posted on April 7th, 2011

Meg says:

i deleted itunesdb but then when i reconnected my ipod to itunes, it automatically started syncing and now i have no music or videos on my ipod.. i can’t drag stuff from my library into it either.
help? :(

Posted on April 17th, 2011

Scarface says:

I luv u thank u soooooooo much it worked for me although mine was iTunesCDB so i got rid of it and its working perfectly alright now :)

Posted on April 18th, 2011

QB says:

Seems it deleted the music off the iphone but it keeps showing i have Other used space same size as my music .. HELP! :(

Posted on April 23rd, 2011

JSDC says:

Worked on my new iPhone4 after deleting iTunesControl, iTunesCDB, and iTunesPrefs–thank you so much!

Posted on April 25th, 2011

esoterek.. says:

thanks JSDC! worked for me also!

Posted on April 26th, 2011

richer says:

it worked on my iphone 3Gs 4.3.1
i deleted the itunesDB file and nothing
then i deleted the itunesCDB as well and worked
i used iFile instead of iFunbox

Thanx a lot for the info man !!
i appreciate it :D

Posted on May 2nd, 2011

Mitul Patel says:

lot of tanksssssssssssssssss

work charm ……….

Posted on May 4th, 2011

Curzi says:

Found 3 itunesDB files on my iphone but whatever i do it won’t let me delete them.. I am a little slow when it comes to techie stuff please can someone help with step by step instructions

Thanks

P.s it’s a jb 3g running 4.2.1

Posted on May 10th, 2011

Mancake says:

iph 3gs, 4.2.1, latest itunes and my songs just disappeared. :(

Posted on May 11th, 2011

Daniel Brady says:

I fucking love you lol :) Thanks

Posted on May 17th, 2011

Shramit says:

:) Thank you so much….this problem gave me so much headache…now its over….:)

Posted on May 18th, 2011

GC says:

Ok guys if you have just came across this problem and your iphone is NOT jailbroken here is a very simple solution to make it work.

*THIS METHOD WORKS FOR THOSE WHO CAN’T DELTE THEIR ItunesDB files*

*mine is an iphone 4 by the way*

1. Download I-Fun Box
2. Plug in your iphone
3. Down the left you will now see all the menu’s and sub menu’s of your iphone, navigate to the one that says ‘Raw File system’ and double click
4. This will bring up a sub menu of more folders, click the one that says Itunes_control
5. This will bring up even more sub menu’s the 2 you are need to delte files from are ‘Music’ and ‘Itunes’, first click the ‘Music’ folder and on the right side of your screen in I-Fun Box you will see a display off a lot of folders, in the top LEFT you should see a file called itunes_db_checked, right click this and then select delte.
6. Now navigate back to the ‘Itunes’ folder that we discussed in step 5 and once again you will see folders and files on the right, find the one called itunesDB, right click and delte.
7. Smile that you didn’t have to restore your iphone or lose any music! a very simple easy fix :) Enjoy!

Posted on May 19th, 2011

JM says:

iFunbox didn’t work for me because I run a Mac, but I downloaded iPhone Explorer, deleted ItunesDB and ItunesCDB, disconnected and reconnected. All fixed, thank you!

Posted on May 26th, 2011

alan says:

You Sir are a fricking iphone guru. Thank you very much!!!!

Posted on May 26th, 2011

NaNa says:

I am having this kind of problems. I have downloaded i-FunBox, but I cannot find the iTunesDB…. I want to know what to do cos iTunes cannot read the content of my phone :(

Posted on May 27th, 2011

NaNa says:

Yes I have solved this problem…. Thank GC for your detailed steps and JSDC for telling the iTunesCDB file for iPhone4. I have solved the problem now. but all my music are disappeared also :(

Posted on May 27th, 2011

sushil says:

GOD Damn it works …………….thanxxxxxxxx

Posted on May 30th, 2011

Braz says:

Thanks very much for this fix. I was about to pull my hair out in frustration.

specs: jailbroken 3gs running 4.0.1 with cydia and instalous.

fix: downloaded i-FunBox and deleted itunesCDB from //User/Media/iTunes_Control/iTunes/

it didn’t work with just the itunesDB but when itunesCDB was removed, restarted itunes and it synced fine.

thanks again

Posted on May 31st, 2011

Mira says:

OMG Thank you!! I simply couldn’t resort to restoring my iphone to factory settings. Deleting itunes DB was not enough, I had to delete itunesCDB as well but once that was removed, it synced like a charm. :) )

SO happy I found this page!

Posted on June 3rd, 2011

Amber says:

Although iTunes was telling me that the contents of my iPod could not be read, every time I connected it to my computer it would still offer me the option of downloading photos and would ask me which photo viewing application I would like to use. After reading all of the comments about how to cure the connection problem, (many of which involved downloading a program that would require the deletion of some materials in order to jump start the iPhone) it occurred to me that perhaps if I downloaded the photos I had and then deleted them off the phone as it offers to do once finished downloading, that the iTunes application would recognize it as a change to the system without causing me to lose my downloaded games, music, contacts, etc and allow the phone to connect. I tried it and it works like a charm. If you are experiencing the problem that iTunes won’t read the contents of your phone, but you can still download photos from it to your computer, do so. Then delete the photos. It will allow your phone to connect with iTunes again and you won’t lose anything off your phone and you won’t need to download any stupid hard to navigate programs.

Posted on June 5th, 2011

anonymous says:

THANKS!!! I WAS JUST ABOUT TO RESTORE MY IPHONE BUT NOW I DONT HAVE TO!!!

Posted on June 5th, 2011

Rene says:

One deleted picture later and my iPhone is syncing.

I think the problem may have been caused on my iPhone by removing a Cydia App without internet connectivity… maybe.

This is a Jailbroken 4.3.2 iPhone 4.

Thanks Amber!!!

Posted on June 8th, 2011

Michigan Nemo says:

Thanks for this it was both DB and CDB I had to remove but I wouldn’t have known at all if it wasn’t for this.

Posted on June 9th, 2011

juan says:

this does not work

Posted on June 10th, 2011

Eric says:

This worked GREAT!! Thank you!!

Posted on June 10th, 2011

Cole K says:

Thanks Dude. Getting this f-in I phone going has been a nightmare. Imagine their official solution is to totally restore the system?! WTF happened to Apple?

IPhone$ – Use Funbox, Delete ITUNESCDB, restart the phone, and voila!

Posted on June 13th, 2011

Mike says:

Followed all the steps and deleted that file, but I still am getting this error; this does not work.

Posted on June 14th, 2011

Free says:

Thanks sooo much…not sure about the user above but it worked on mine also! Totally agree getting the iphone has been a nightmare! Fingers crossed its smooth sailing from here!

Posted on June 14th, 2011

kam says:

Mike, you need to restart itunes…I would just like Add that it has worked for me.

Posted on June 15th, 2011

tarang96 says:

thanx i did it from ifile but how did it work

Posted on June 18th, 2011

nissim says:

your the best.. worked perfectly on 3GS 4.2.1, removed itunesDB and itunesCDB. thanks.

Posted on June 22nd, 2011

Karen says:

THANKS SO MUCH!!! Just got my first iPhone today and couldn’t do a thing with it. I not only got the “itunes can’t read the iphone” message but i got about three more after that. Everything from “required file can’t be found” to “duplicate filename was specified” to “an internal device error has occurred.” This was all during my very first sync attempt. Your i-FunBox solution solved it all! I simply deleted the two files mentioned above and BAM…..I was in business. Thanks again!!

Posted on June 23rd, 2011

Justin says:

See below: I had the same issue. But after that it worked perfectly. Thank you very much!!

Anil: It only worked for me after deleting 3 more files named iTunesControl, iTunesCDB, iTunesPrefs. They reside in the same folder(iTunes_Control\)

Posted on June 23rd, 2011

Craig Clark says:

Thank You!!!! Ive spent 3 hrs this morning trying to solve this issue on my iphone4. I had to delete 2 files. iTunesCDB and iTunesDB unplugged, plugged in and it now syncs fine. Thanks again!

Posted on June 25th, 2011

Thaddaeus says:

Thanks bro. This problem has been bothering me all night. Really appreciate it.

Posted on June 26th, 2011

CamEdwardo says:

Thanks Anil, I deleted those three files via SSH and it worked like a charm.

Posted on June 28th, 2011

shb says:

you are an angel man, you saved my contacts.

Posted on June 28th, 2011

Lagden says:

Thanks Amber!!!! Thanks very much for this trick! I just sync photos again!

Posted on June 29th, 2011

mosesa says:

I jailbreaked my mobile, Iphone 3GS, recently and every time I accessed Itunes, it would error and recommend to restore.
I used i-FunBox, with my mobile connected, today and removed “itunesCDB” from
/Raw File Syetm/User/Media/iTunes_Control/iTunes/
restarted itunes. Bingo.
Thanks a lot.

Posted on June 30th, 2011

sahil says:

thanks dude…..my i phone finally works…..thanks again…..cheers

Posted on July 4th, 2011

armokk says:

tested on my iPhone 3gs 4.2.1, had installed mewseek and it had corrupted my iTunes,
deleted my iTunes library manually and all hope was lost of every syncing again,

the ios4 file you need to delete is tunesCDB which is located in /Media/iTunes_Control/iTunes/ reconnect iPhone :D happy days !

Posted on July 6th, 2011

ccaroline says:

Holy mother of God, you saved my life – thank you!

Posted on July 8th, 2011

suhel says:

Great man !!!!!!!!!! it really worked!!!!!!!

THANK YOU SO MUCH………..:)

Posted on July 12th, 2011

Charles Collis says:

You absolute GODSEND! By the way guys iPhone Explorer is the mac version :)

Posted on July 13th, 2011

Matt says:

Excellent info. It worked for me on my iphone 4.

Posted on July 14th, 2011

VC says:

Thanks, worked like a charm!

Posted on July 15th, 2011

karan says:

ohhhhhhhhhh GOD… THANKS ALOTTTTTTTT THE PERSON WHO DID SUCH A GREAT WORK I REALLY APPRICIATE …. THANKS … I WAS GOING TO GIVE MY IPHONE TO APPLE SERVICE CENTER BUT THANKS TO ALL THE GUYZ WHO REALLYYY DONE THE GREAT WORKKKKKKKK THANKS ONCE AGAIN …

Posted on July 17th, 2011

Evelyn says:

Just wanted to chime in with the chorus: THANK YOU! This saved me a lot of hassle. Cheers. :)

Posted on July 18th, 2011

Nas says:

really useful info :D

Posted on July 19th, 2011

linklik says:

now my ipad 2 is not booting up, tnx stpid

Posted on July 19th, 2011

Dan says:

Sorry to hear that. The advice clearly states it has worked for iPhones. No reference to iPads. So maybe I’m not the stpid one…

Posted on July 20th, 2011

tariq says:

It worked for me 2, thanx for the tip.

Posted on July 25th, 2011

Hidayat says:

hey!

it appears that I have ‘extra’ used up space under ‘others’!
and also, there’s 600+ songs in my iphone when there’s not a single song in it!
can any kind soul resolve this?

Thank you :)

Posted on July 25th, 2011

Niknej says:

I take my hat off to you, young man. That must have been very satisfying.

Posted on July 26th, 2011

CIO says:

thank you very much. It really works!

Posted on July 26th, 2011

leetdave says:

ty sooooooooooooooo much! this blog help me a lot! muwah!!! =)

Posted on July 27th, 2011

Mark says:

Brilliant, too good. For iphone 4 it is remove iTunesCDB. Thanks so much, so easy but why does itunes ask to reset factory settings if it’s as easy as removing the file? Typical Apple!

Posted on July 27th, 2011

chris says:

omg i love you

Posted on July 29th, 2011

Bob dillan says:

removing the file iTunesCDB from var/mobile/media/itunes_control/itunes fixed my library issue on my iphone 4, thankyou!

Posted on July 30th, 2011

BarBar says:

Amazing!!! iPhone 4, jailbroken, 4.3.3.
Deleted all suggested files (iTunesDB, iTunesCDB, iTunescontrol, iTunesprefs) through iFunBox and the only thing deleted when synching was the music.
Thanks so much!!! :)

Posted on July 30th, 2011

nima says:

it realy worked for my iphone 4
and solved my problem after I deleted 3 files(iTUnesDB,iTunesControl, iTunesCDB).
…..
thank you very much

Posted on August 1st, 2011

Yusuf Ziya TURHAL says:

For iphone 4 it works well i only deleted the cdb file and it is now working tnx for the tips

Only iTunesCdb deleted made my work done

Posted on August 6th, 2011

Kliff says:

does diz deletes your jailbroken app on your phone?

Posted on August 9th, 2011

Hishaan says:

Had to delete itunescbd also to get my iPhone 4 to sync.!

Posted on August 12th, 2011

TJ says:

Got mine to work fine, here’s the error I had:

iTunes cannot read the contents of the iPhone “Tom’s iPhone”. Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.

Here’s what I did…

Connect your iPhone to your computer

1. Download ifunbox
http://dl.i-funbox.com/ifunbox_en.zip and then unzipp
2. Start ifunbox after unzipped
Double click iFunBox.exe to start the program.
3. Click the Raw File System folger
4. Click iTunes_Control folder
5. Click iTunes folder
6. Click the Swith View button top right to see the complete file names
7. Locate iTunesDB, right click rename to OLDiTunesDB
8. Locate iTunesCDB, right click rename to OLDiTunesCDB
9. Not sure if this is needed but I unplugged my iPhone and then reconnected.
10. Start iTunes and it should work as normal.

Posted on August 14th, 2011

nirdesh says:

thnx. it worked on removal of itunesdb and itunescdb files from the same directory.
Iphone3gs

Posted on August 15th, 2011

Gopa says:

Thanks a ton for this wonderful Application…!!
Was stuck up exactly on the same error mentioned above, wondering what’s next…
Then found this site and it was a life saver…!!

What I did :

Could not locate the itunesdb file, but after removal of iTunesCDB and iTunespref it worked like a Gem..Disconnected and reconnected the phone and Itunes was able to detect it.

Posted on August 16th, 2011

Suze says:

Fantastic! I thought the new version of itunes had detected my jailbreaked iphone and that I was hosed. Not the case. Your protocol totally worked and I’m up and running again. Thank you!!

Posted on August 18th, 2011

Anonymous says:

Thank you SO much for the help.

Posted on August 18th, 2011

AGB says:

Worked perfectly on Iphone 4. I deleted the iTunesCDB file, re-synched, and itunes recognized my phone.

Excellent tip!

Posted on August 21st, 2011

DW says:

This worked to get my iPhone 3GS back up and running. THANK YOU for saving me a huge amount of frustration.

Posted on August 21st, 2011

ED says:

OMG!!!! IT worked! I swear I have tried everything else out there for the past two months. Thank you sooo much!!

Posted on August 24th, 2011

Gareth says:

Thankyou so much, this worked a treat

Posted on August 25th, 2011

Cartieee says:

THANK YOU!

Posted on August 25th, 2011

Chesco says:

Thank you very much this seemed to fix it right up.

Posted on August 27th, 2011

Alexander BS says:

This worked perfectly. Thank you so much mate.

Posted on August 28th, 2011

JOE says:

THANKS IT WORKED GREAT I HAD TO REMOVE BOTH FILES ITUNESCDB AND ITUNESDB THEN DISCONNECTED AND RESTRARTED IPHONE 3GS 4.3.3 IOS 10.4.10

Posted on August 28th, 2011

Nica says:

it worked, the message didn’t appear in iTunes but all my music in my ipod are missing but i checked on the “about” settings of my ipod 4th gen 4.2.1 and has 0 songs but still using the same space when it was 599 songs, (964MB left) , i connect to itunes and the space left [it was 2Gb + ], it’s kinda weird? help me really delete all songs that are not using up space

Posted on August 30th, 2011

Chea pisith says:

Oh, Thank you. Thanks u guys… millions thanks i fixed it.

Posted on August 31st, 2011

david says:

thanksssss !! a lot after out of restore mode i find this problem. cannot conect to itunes i do the same procedure i just use another program called WINSCP and go to folder then delete mentioned 3 files thankss again!!!!!

Posted on September 1st, 2011

Scott says:

Thanks to Daya for the full directory of the files, although with my iP4 there was an extra directory after /mobile…

var/mobile/media/itunes_control/itunes/iTunesCDB
var/mobile/media/itunes_control/itunes/iTunesDB

I just deleted these two and am back in business. Bit of a pain in the arse to restore the music, I can’t even remember what was on there! Saying that, 5 minutes ago I thought I was gonna have to spend the next however many hours restoring it, so it’s a tiny price to pay.

Thank you!

Posted on September 8th, 2011

Kimberley says:

Could someone pls explain in detail? I downloaded that i-FunBox but I don’t know what you guys are talking about the iTunesDB. Can someone pls help!

Posted on September 11th, 2011

Kan says:

Kimberley –> http://blog.i-funbox.com/?cat=8

Read “rescue the iPhone if you still need iTunes”

and

“Itunes cannot read the contents of the iphone??”
http://modmyi.com/forums/general/729191-itunes-cannot-read-contents-iphone.html

;)

Posted on September 11th, 2011

Kimberley says:

Kan: Thanks though! My phone is alright now! Miraculously! (:

Posted on September 14th, 2011

Nuno says:

Saved my iPad2 from a Restore!
(the problem happened after a sync with almost no space on device). iTunes crashed on my PC, and never allowed to sync again, with the infamous message suggesting restore…
Many Thanks for the info!

Posted on September 24th, 2011

zayas says:

This happens when you download mewseek app wish transfer your downloaded songs to your iphone ipod!!

Posted on September 29th, 2011

MikeC-R says:

Amber’s solution of uploading a photo from (in my case) an iPod Touch 4g resolved resolved the problem of “iTunes cannot read the contents…” instantly. Nice one. A whole lot more satisfying than downloading a program and searching for files to delete. Big question, though: Why does Apple not include this simple solution on its website?

Posted on October 4th, 2011

Nick says:

Thank daya

Posted on October 4th, 2011

shabz says:

Dont even need to delete iTunesdb file on iphone 4 – just the iTunesCDB file cos I just tested it.

My iphone causes me problems everytime I use alternative software to change/upload a song so I’m going to avoid doing that now!!!

Nice one for solutions anyway!!!

Posted on October 4th, 2011

Marco says:

Worked beautifully on my iphone 4.

Posted on October 8th, 2011

michelle says:

boom yeah. thanks… worked a treat.

iphone 3g
x

Posted on October 9th, 2011

Snipr says:

Thank u ever so much luv u! (No homo) lol :p

Posted on October 10th, 2011

Chandan says:

THANKS MY PHONE CAN FINALLY SYNC
iPhone 3GS 32Gb with 24gp of apps, non jailbroken! would’ve had to restore if it wasn’t for you, especially with the new software + iphone 4s coming out, you saved me BIG TIME, THANKS again <3

it's backing up atm, fingers crossed i dont get anything deleted! got like 50 songs to put on it :D (y) x

Posted on October 11th, 2011

How to delete things off itunes and my music folder all at once? says:

[…] be removed from itunes library? Check out our user posted comments/solutions, or post your own! Gracie_J asks, I was wondering if i delete songs in itunes will they automatically delete from my mu…s">comments/solutions, or post your own! WordPress › […]

Posted on October 12th, 2011

PeterLagarda says:

Saved my phone from an unpleasant restore!

Posted on October 12th, 2011

Luke says:

In the case of my iPad2 it was enough to delete/rename the following file: “iTunes_Control\iTunes\iTunesCDB”

Worked like a charm!!

Posted on October 12th, 2011

iphone4 cambodia says:

wow wow that worked for me iphone 4 4.3.5 i deleted 3 files.

Posted on October 14th, 2011

Pat Shuck says:

Help!!! I deleted both. Now my phone won’t sync at all. I have a 3gs with the new iOS5 just installed. Now I know why I was so hesitant to update it.

Posted on October 18th, 2011

Mark says:

Tahnk you so much!
I have an ipod touch 2g. It is not jailbroken. I used ifunbox and it worked fine. I first tried deleting only iTunesDB and it didn’t work. I then deleted iTunesCDB and it worked again. All of my music was gone, but I had all of that on my computer already. My concern was the app data and it was all still there.
Thanks for the help.

Posted on October 19th, 2011

Nicole says:

THANK YOU SOOO MUCH. You are my iPhone’s lifesaver!!! TOO AWESOME!!!!

Posted on October 21st, 2011

Emma says:

iphone 3GS jailbroken!

i had to delete itunesCDB
thankyou so much <3

Posted on October 23rd, 2011

Rafal Chmiel says:

I’m a software geek and dev and I have no idea how this solved the problem. Thanks!

Posted on October 23rd, 2011

KPats says:

I need URGENT help.

My iphone 3GS was working fine but when i go on cydia to update sources it kept giving me an error. I gave it to my friend to fix which he did and updated all fiels but when it asked him to beboot device, the iphone would not switch on. All that would appear would be the apple icon and freeze on that.

Please can some advice me what i can try to fix this issue.

Thanks

Posted on October 24th, 2011

Ali says:

I have done that but the search result was more than three files Called itunesdb, well i’m not sure about which one i should delete

Posted on October 25th, 2011

Ali says:

Thanx man It worked for me– )))((((-

Thank you

Posted on October 25th, 2011

pirateledgend says:

i got it fix but it keep happening. can u help me with that. X(

Posted on October 26th, 2011

Jordan says:

It worked great on my iphone4 thanks…

Posted on November 1st, 2011

Sarah says:

I had the exact same problem after I downloaded the most recent iOS. I exited iTunes and restarted my phone and it worked perfectly. A whole lot easier than some of the other options posted above.

Posted on November 7th, 2011

Vampire says:

You are genious buddy… 100 Solved after doing that!!! I’m lucky to find my iPhone +its applications and media back!!!

Posted on November 11th, 2011

dryade says:

It works! Thank you so so so much !!!

Posted on November 17th, 2011

damn4real says:

..thanks dude for sharing, i thought i need to restore again my ipod touch to be able to connect it again, thanks a lot..

:-)

Posted on November 28th, 2011

HelpMePLEASE says:

For some reason i had 2 of each file i had 2 iTunesDB, and 2 iTunesCDB so i deleted both. and now it says no content on my ipod touch 2g.firmware 3.1.3(7E18), but on my computer it says that my ipod is full. IF it means anything i also use mewseek to download music and import them to my library.

Posted on December 3rd, 2011

HelpMePLEASE says:

nvmd i found it easyest to delete the whole itunes control folder, restart springboard, then resync all my songs back

Posted on December 3rd, 2011

Pradeep says:

Today I bought Ipod 4G. I got very tense, when itune was not detecting the iphone. At last it worked for me. Thanks, You rock.

Posted on December 10th, 2011

Veritas says:

Awesome! It was the iTunesCDB file on iPhone4 like they said! Thanks!

Posted on December 14th, 2011

Elahe says:

Thanks!!when delete 3files on directory worked on ipad2 .
but when connect on iTunes say Restore from last backup .

Posted on December 15th, 2011

Jonathan says:

PEOPLE I DID THE COPYTRANS MANAGER (FREE)STEPS AND IT WORKED GREAT JUST DOWNLOAD IT, INSTALL IT, CONNECT YOUR APPLE DEVICE, DELETE ONE (1) SONG (YOU CAN COPY IT AGAIN TO iTUNES LATER), SAVE THE CHANGES (SYNC), EJECT (THIS STEP IS VERY VERY IMPORTANT), CLOSE COPYTRANS MANAGRE (FREE), OPEN iTUNES AND THATS IT, YOUR iDEVICE WILL BE FULLY WORKING WITHOUT THE NEED OF RESTORING IT!!!

Posted on December 17th, 2011

Luke says:

After I did this I had to restore my ipod. um.

Posted on December 17th, 2011

Tunga says:

THANK UUUUUU MAN :))))))

Posted on December 27th, 2011

Sidcool95 says:

it works 100%!
thanks mate!

Posted on December 28th, 2011

Isaac says:

This happened to me on my iPod, and I think that I unplugged it when I shouldn’t have. I’m trying what you said to do, but I can’t locate the iTunesDB file.

Posted on December 29th, 2011

Isaac says:

Now I’ve found a file called iTunesCDB on my iPod. Is that it, or do I keep searching for iTunes DB?

Posted on December 29th, 2011

Isaac says:

I just got on iTunes, and it recognized my iPod, and I just synced it, and it worked. I didn’t delete anything or restore it. ????????

Posted on December 29th, 2011

Phil says:

Thank you!!!!!!!!!!!!!!!!!

Also, if you find more than one itunesDB or itunesCDB, delete them all.

Plus you can do this via iFile

Posted on December 29th, 2011

Jo says:

Thank you so much for posting this! I didn’t think anything was going to work and I thought I was going to have to do a full restore and loss everything! You helped me out more than the apple specialists who were trying to blame it on my old pc and couldn’t fix it. You saved me such a headache and so much time! Thanks again!!!!

Posted on January 3rd, 2012

Faulkner says:

Lad Nice one Worked On my iphone 4 Im going amsterdam in 5 days i was just hoping i dont have to restore it Thankssssss

Posted on January 8th, 2012

Sibilur says:

OK. I am very pleased you took the time to figure this out. THANK YOU. Fixed mine however, needed to delete iTunesControl, iTunesCDB, iTunesPrefs in the var/mobile/media/itunes_control/itunes/… folder… your the best.

Posted on January 12th, 2012

Minnie says:

Wow, it worked. I did the iFunBox thingy suggestion and itunes then recognized my ipod touch (64gb 4th gen) The only thing is that what’s on the ipod and what’s in itunes is all different….weird

Posted on January 22nd, 2012

muji says:

i owe you big time was cracking for awhole week
excellent thks a zillion times

Posted on March 8th, 2012

Brad says:

Hey-such a great fix. Im normally tech-useless, but this works a treat. Thanks heaps for the advice :)

Posted on March 16th, 2012

danielday says:

thank u very much.. every website that i was serching sed that i need to do a restore :) thanks for your help
/private/var/mobile/Media/iTunes_Control/iTunes

Posted on April 2nd, 2012

mxh says:

Thanks! It was called itunesCDB on my 3GS

Posted on April 8th, 2012

Lucas says:

itunesCDB and works great! Thank you

Posted on April 24th, 2012

Grateful says:

This works. Thank you so much! =)

Posted on May 1st, 2012

Allan says:

I tried to download the “International Download (Version 0.7.0125, Mac OS X 10.6+)” but it (ifunboxmac_en.dmg) would not load properly – says that it quit unexpectedly. Asked me to relaunch and then asked the same thing again. Can anyone help my Macbook recognize an iPhone. You would think it simple.

Posted on May 3rd, 2012

Jo says:

After trying everything else, using this method and deleting that ish off my ipod worked! thank you, thank you thank you!!!

Posted on June 20th, 2012

Jae says:

omg thank you SOOOO much for this. thought for sure i was going to have to Restore. you saved me from that! <3

Posted on September 8th, 2012

Laura B says:

Thank you so much!!! It really worked on my iPhone 4…
So easy and quick fix :-)

Posted on November 12th, 2012

Angela says:

THANKYOU!! for months I’ve been trying to find a way to backup my iphone so I don’t lose everything. iCloud wouldn’t backup and it was unrecognizable, now it’s fixed and it took maybe 4 minutes! THANKYOU!!!

Posted on November 17th, 2012

Danna says:

thank you very much!!!!i delete only iTunesCDB(iPone 4s)and start works in few seconds :)

Posted on November 26th, 2012

jim says:

thanks for the quick tip.. worked like a dream!

Posted on November 28th, 2012

Anes says:

thanks man….
i thought i had to restore my iphone 4s…
^_^

Posted on December 2nd, 2012

Shay says:

For my iphone 4s, I was panicking because there was no ItunesDB but it turned out I had to delete ItunesCDB. Cheers for the post man, saved me from restoring.

Posted on December 19th, 2012

Andrea says:

I LOVE YOU FOR THIS! Worked out on my iPhone 4s, thank you so much!

Posted on December 22nd, 2012

Bebe says:

This worked great on my 4S! Thanks!

Posted on December 26th, 2012

mark says:

Thanks =)

Posted on January 10th, 2013

rich says:

THANKS. Trying to recover from the iTunes v11 disaster resulted in v10.7 telling me cant read my iphone. Deleting the iTunesCDB on my 3GS fixed it.
Terrific.

Posted on January 14th, 2013

r-ni says:

Fanx it worked on my iphone 3g ios 4.1 and all ipod contents erased(thats not a big deal)…the problem is that my iphone still shows that they is some space occupied(the free space is the same as b4 deleting itunesCBD and ItunesBD)

Posted on January 21st, 2013

Ash says:

You absalute legend I thought I lost a months worth of holiday pictures and was just gonna sell the phone but it worked for my iPhone 4 and well chuffed!

Posted on January 21st, 2013

pankaj says:

it works like charm on my iphone 4s ios 6.1

Posted on February 13th, 2013

Dr.V says:

Fabulous fix! Worked perfectly well with my iP4S on 6.1. Thanks so much for this post!

Had a lil trouble finding the iTunes_Control folder, but eventually found it. In case anyone’s looking for it, thru iFunbox, navigate to:

Device>Var>Mobile>Media>iTunes_Control>iTunes
then follow instructions as mentioned!

Cheers again! Thanks a ton!

Posted on February 15th, 2013

yinka says:

thanks man this work for me like a magic

Posted on March 13th, 2013

Christopher says:

Thanks a lot! :)

Posted on March 13th, 2013

olly says:

OMG thank you soo much, i was struggling with this promblem for about 2 months. this is helped me a lot. thanks man

Posted on April 10th, 2013

Hans says:

It really works.
Many thanks,

Posted on May 15th, 2013

chris says:

Im getting the error message on my ipod.
I have read all the replies but most are for iphones. If i use any of the above websites to delete the itunesDB will I lose my music? My concern is that my music is not backed up and the files are not save as I delete them from my library. The music is only stored on my ipod. Itunes tells me to restore my ipod but I fear I may lose everything. Also I plugged in another ipod to my itunes and it works just fine. any help would be great.

Posted on June 21st, 2013

Maunty says:

This was SUCH a save thanks a million…if you’re reading this do what it says it really does work!!!! Saved me big time

Posted on August 1st, 2013

Chloe says:

Since downloading ifunbox and deleting the folders “itunesCDB, ituneprefs and itunescontrol” i am now receiving the following message when i try connect to itunes,

There is a problem with your iPhone.
Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country.

I’m not sure if there is something i am missing… i am trying to download the latest update for iphone but it keeps saying 2 hours remaining
please somebody help! :(

Posted on August 20th, 2013

Chloe says:

After deleting the 3 folders my itunes keeps coming up with
There is a problem with your iPhone.

I am currently downloading the latest version of Itunes for my phone but i’m worried that may not be the problem.
please somebody help! :(

Posted on August 20th, 2013

sandeep says:

love u man it worked for me on iphone 4s thankyou very much…

Posted on October 7th, 2013

Jacki says:

Three years later this is still a lifesaver.

Thank you!!!!

(I rolled back iTunes from (the horrendous) v.11 to 10.7 and it caused an issue stating Apple Mobile Services wasn’t running. Looked everywhere and this fixed it.)

Posted on October 13th, 2013

Jacquelyn says:

This worked perfect. Thanks so much. It had been over a year since I had synced. I don’t look like I lost my music, at least not the stuff on the phone. Not sure if it all moved to the computer though.

Posted on December 29th, 2013

chris says:

Deleting the iTunes_Control/iTunes/itunesCDB worked like a charm. All the music was still there.

Posted on April 3rd, 2014

marts237 says:

Work like a charm on my iPhone 4S

Using iFunBox Classic

just go to

Raw File System > USER > MEDIA > ITUNES

Delete iTunesCDB

Reconnect with iTunes

Posted on September 24th, 2014